Top 10 AI Chatbots to Power Your Shopify Store in 2025

Rui Jiang - Apr 03, 2025

As large language models (LLMs) continue to advance, AI chatbots have evolved far beyond simple FAQ automation. Today’s AI-powered chatbots can hold natural, intelligent conversations with your customers—providing real-time assistance and personalized recommendations.

If you’re running a growing Shopify store, now might be the perfect time to consider adding an AI chatbot to your toolkit. Here’s why:

Why Your Shopify Store Needs an AI Chatbot in 2025

• Smart Product Recommendations: A well-trained chatbot can guide customers to the right product faster than a human—boosting satisfaction and conversions.
• Always-On Support: You can’t be online 24/7—but your AI chatbot can. It ensures your customers get instant answers, even while you sleep.
• Multilingual Capabilities: AI chatbots can seamlessly chat in over 100 languages—ideal for stores serving diverse markets, especially across Europe.
• Handles Repetitive Questions: Common queries like order status, shipping times, or return policies can be resolved automatically, saving you valuable time.

But with so many chatbot apps in the Shopify App Store, which one should you pick? Let’s take a closer look at the top contenders.

#1 Shoply AI Chatbot

An all-in-one AI chatbot designed for Shopify stores of any size, Shoply AI Chatbot excels in both product search and customer support. It stands out by combining the conversational power of ChatGPT with a custom-built product search and recommendation engine. Whether you have 10 products or 100,000, Shoply understands natural language and delivers accurate, context-aware suggestions for questions such as:

• “What’s the best gear for a beginner skier?”
• “Can you give me the correct part number for a bezel gasket for my Seiko SPB153?”

Key Features

• Intelligent product search & discovery
• Fully customizable look and behavior
• One-click setup, beginner-friendly interface
• 5.0⭐ rating on the Shopify App Store
• Free plan available. Paid plans start from $29.99/month.

#2 Smartbot

SmartBot is an AI-powered chatbot designed to enhance Shopify stores by providing:

• 24/7 Customer Support: It learns from your products and orders to deliver instant assistance, automating routine inquiries and improving customer satisfaction.
• Personalized Product Recommendations: Utilizing GPT-powered AI, it offers tailored suggestions to shoppers, aiming to boost sales and engagement.
• Order Tracking: Customers can track their orders directly through the chatbot, enhancing the post-purchase experience and reducing support workload.
• Free plan available. Paid plans start from $30/month.

#3 Vanchat

VanChat is a multilingual, GPT-powered chatbot designed to enhance Shopify stores by:

• Boosting Sales: It offers personalized product recommendations and proactive sales strategies to convert visitors into buyers.
• Providing 24/7 Customer Support: The chatbot automates responses to common inquiries, assists with checkout processes, and offers order tracking, ensuring continuous customer assistance.
• Easy Integration and Multilingual Support: VanChat supports 32 languages and integrates seamlessly with the store’s membership system, requiring no coding and setting up in just one minute.
• From $39/month. Free trial available.

#4 Juphy

Juphy is an AI-powered chatbot designed to enhance Shopify stores by:

• Providing 24/7 Customer Support: It automatically handles common customer inquiries, including FAQs about sizing, shipping, and returns, ensuring continuous assistance and reducing the need for human intervention.
• Offering Personalized Product Recommendations: By analyzing customer interactions, Juphy delivers tailored product suggestions, facilitating product discovery and potentially increasing conversion rates.
• Supporting Multilingual Communication: With the ability to interact in over 90 languages, Juphy caters to a diverse customer base, enhancing accessibility and user experience for international shoppers.
• Free plan available. Paid plans start from $49/month.

#5 Manifest

Manifest AI is a ChatGPT-powered chatbot designed to enhance Shopify stores by:

• Providing 24/7 human-like customer support by automatically addressing inquiries through live chat, reducing support tickets and improving customer satisfaction.
• Offering personalized product recommendations through user interaction analysis and AI-generated quizzes, helping guide customers to ideal products and boosting sales.
• Reducing cart and checkout abandonment with smart, proactive AI nudges that enhance the shopping experience and lower drop-off rates.
• Pricing plans unknown.

#6 Wizybot

Wizybot is a ChatGPT-powered AI chatbot designed to enhance customer support and boost sales for online stores.

• Automates customer service by providing high-quality, human-like responses, reducing the need for human intervention.
• Seamlessly integrates with your store to offer automated promotions and personalized product recommendations.
• Facilitates intelligent order processing and shipping label generation, streamlining fulfillment operations.
• Free plan available. Paid plans start from $49.99/month

#7 Fly

Flyweight (FLY) is an AI-powered chatbot designed to enhance Shopify stores by delivering personalized customer interactions.

• Utilizes all visible store texts, including pages, articles, and products, with nightly data refreshes to provide up-to-date responses.
• Automatically detects and adapts to your brand's personality, offering customization options to fine-tune its interactions.
• Supports over 50 languages and complies with GDPR and AI Act regulations, ensuring broad accessibility and data protection compliance.
• Free plan available. Paid plans start from $10/month

#8 Chatty

Chatty is an AI-powered chatbot designed to enhance customer engagement and support for Shopify stores.

• Provides instant customer support through live chat powered by ChatGPT v4, improving response times and customer satisfaction.
• Enables the creation of a comprehensive FAQs hub, allowing customers to find answers independently and reducing support inquiries.
• Offers a customizable chat widget that integrates with multiple contact methods, including WhatsApp, Facebook Messenger, and Email, ensuring seamless communication across platforms.
• Free plan available. Paid plans start from $19.99/month

#9 Tidio

Tidio is a customer experience platform that enhances Shopify stores by providing live chat and AI-powered chatbot solutions.

• Enables real-time communication with website visitors, allowing proactive problem-solving and sales engagement.
• Integrates Lyro AI chatbot to automatically address common customer inquiries, reducing support workload and improving response times.
• Provides a unified inbox to manage customer messages from various channels, streamlining support operations and enhancing customer satisfaction.
• Free plan available. Paid plans start from $29/month

#10 Willdesk

Willdesk is an AI-powered customer service platform designed to enhance Shopify stores by automating support and streamlining customer interactions.

• Offers a branded self-service widget with integrated order tracking, reducing the need for additional tracking applications.
• Provides AI-driven omnichannel support, including product recommendations, emotion detection, and after-sales assistance.
• Centralizes inbox management by integrating multiple social media platforms, live chat, and email into a unified ticketing system.
• Free plan available. Paid plans start from $16.9/month

Conclusion

AI chatbots are revolutionizing how Shopify stores connect with customers—delivering smarter, faster, and more personalized shopping experiences. With the right AI-powered assistant, you can help shoppers discover the perfect products while offering instant, around-the-clock support.

As seen in the list above, many AI chatbots excel at handling FAQ-style queries. But only a few go beyond that to truly drive conversions through intelligent product recommendations.

If you’re looking for a chatbot that does it all—boosting sales and delighting customers—we highly recommend trying Shoply AI Chatbot. It’s built to supercharge both product discovery and customer support.