By default, the Shopily Guide chat icon appears at the bottom-right corner of the screen. If you use multiple chat tools, such as Shopify Inbox, you can adjust their positions for a cleaner, more organized look using the theme editor:

• Move the Shopify Inbox chat icon to the bottom-left corner.
• Or adjust the position of the Shopily Guide chat icon within the theme editor.

This ensures a seamless and clutter-free chat experience for your customers.

Shopily Guide uses the following information from your store:

• Products: Includes product title, description, images, prices, etc.
• Order Information: Customers need to be logged in or provide their email and order ID to receive answers to order-related questions.
• Home Page: Content from your store's home page.
• Policies: Includes refund and shipping policies.
• Pages and Blogs: Content from your online store's visible pages and blog posts.